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This Privacy Policy is considered to be a part of Shopping.com's User Agreement. By using the Sites you agree to the terms and conditions of the User Agreement, including this Privacy Policy. By using the Sites, you are also consenting to Shopping.com's privacy practices, including the use and disclosure of any personally identifiable information that you have shared with us, as described in this Privacy Policy.
Information Gathered Automatically. The Sites use "cookies" to automatically recognize returning users. Cookies used by the Sites may contain your user name, email address, IP address or zip code. A cookie is a small file on your hard drive that allows us to display your previously defined search criteria and notification preferences whenever you visit our site. "Clear gifs" are tiny graphics with a unique identifier, similar in function to cookies, and may be used to track the online movements of Web users or to let us know if you have opened an email that we sent you.
Your access provider assigns an internet protocol address to your computer when you use the Internet. We collect each IP address that accesses the Sites; computer and connection information such as browser type and version, operating system, and platform; your behavior on the Sites and related services, including the products and merchants you view or searched for, as well as the URL you come from and go to next; cookie number; participating merchants you visit and the items that you purchase. We use this data, as well as other data in our databases, to analyze site and user behavior, troubleshoot technical problems, resolve disputes, address complaints, prepare aggregated reports that we share with others and customize your experience on the Sites.
You can block cookies by changing the settings on your browser (contact your ISP for help), but doing so may prevent us from delivering certain services to you (e.g., saved searches). Your browser must also be set to accept cookies in order to access the Sites as a registered member.
Other Data Collection. We may get data from or about you in other ways not specifically described in this statement. For example, you might contact Community Care or customer support, or we may get a third party complaint about you.
Co-Branded Services. Shopping.com usually saves information that it collects from users and shares this information with certain partners in order to provide services to users. In order to use certain services on the Sites, it may be necessary for you to enter information that then goes to our partner. The areas of the Sites in which partners are collecting information may be co-branded with our partners' logos. In these cases, the partner's use of user data is governed by their privacy policies, not ours. Shopping.com may receive a copy of such information from these partners, subject to the privacy policies of such partners. If you have questions regarding the privacy policy or data collection practices of one of our business partners, please contact that partner directly. Shopping.com does not have control over and is not responsible for the data collection and use practices of our business partners.
Partners. When you register as a member of the Sites, we will automatically enroll you in the Shopping.com Smart Shopper Club. Administration of this program may require that we share some of your personal data with one or more of our partners.
Special Offers. On the Sites, you may also have opportunities to express interest in or register for third party products and services. If you do, we will provide data about you to the third party to implement your request. For example, in the Shopping.com Cash-Back Program (a service of the Smart Shopper Club) we work with Ebates.com and they may collect information on you such as your name, address, email address or telephone number. For more about Ebates.com's practices and your options regarding their data collection and use, see Ebates.com's Privacy Policy.
Advertisers. We use third-party advertising companies to serve ads when you visit the Sites. These companies may use information about your visits to the Sites in order to provide advertisements about goods and services of interest to you. When we do this, we do not provide your name, address, email address or telephone number.
Third party ad servers (including DoubleClick) may place or recognize a cookie and, using the cookie or otherwise, collect and use data from your visits to the Sites and other websites to serve ads to you. For more about DoubleClick's practices and your options regarding their data collection and use, see DoubleClick's Privacy Policy.
Other. We may share your information with our affiliates, consultants, vendors and service providers, who assist us in maintaining the Sites and providing related services such as online registration for events. For example, we currently use a third party service provider to send Eroyalties redemption checks and rebate checks earned by participation in the Shopping.com Cash Back Program. In addition, Category Leads may have access to some or all of our Epinions databases. For more information about Category Leads, see Epinions' FAQs
Other Disclosures. In addition, we may share data with any parent company, subsidiaries, joint ventures, and other companies under a common control or acquirers. As our business evolves, Shopping.com may sell, transfer or otherwise share some or all of its assets, including personally identifiable information, in connection with a merger, reorganization, or sale of assets, or in the event of bankruptcy. In such an event, personal and anonymous information may be one of the assets transferred.
We may disclose information when required by law or under the good-faith belief that such disclosure is necessary in order to conform to applicable law, comply with legal process served on Shopping.com, or to protect the property or interests of Shopping.com, its agents and employees, personal safety, or the public. Under such circumstances, Shopping.com may be prohibited by law, court order or other legal process from providing notice of the disclosure, and Shopping.com reserves the right not to provide such notice in its sole discretion.
Your review ratings and trust statements are displayed publicly unless you change the default configuration. Your member name is automatically displayed with reviews and comments you publish, and if other members choose to, they can receive email notifications of your publications or publish their own comments to your reviews.
We, and our licensees, can republish your content as described in our User Agreement. We publish product ratings and use them to develop aggregate ratings, personalize site views and merchandise products. We use your review ratings and web of trust to personalize site views and identify/feature popular members. For example, we may promote most popular or highest-earning reviews and members. While we don't expect to transfer the complete review rating and web of trust database to others (except as contemplated elsewhere in this Policy), we use the database throughout our network and to generate results for others.
Eroyalties Redemptions. To request your Eroyalties redemption, you may need to provide additional data about yourself. We use your mailing address to communicate about your redemption and, in some cases, other issues. We do not disclose your social security number to third parties except as required by law or as otherwise contemplated by this Policy. Epinions reports redemptions to the IRS as required by law (including filing an IRS Form 1099 for redemptions over $600 in a calendar year). Any other data required for redemption may be appended to our records about you and treated like our other business records.
Email Tools. If you send emails through our site, your email will include your email address and any personal message you include. Although we do not retain, in any easily-retrievable way, the addresses that you are emailing, these emails are not private communications. Also, you may not use these tools to send spam or content that violates the User Agreement.
Leads/Advisors/Top Reviewers. While you are a Category Lead, Advisor or Top Reviewer, we may contact you. For more information, see Epinions' FAQs.
Feedback. We may ask for your feedback through a survey, and we may use the results for our internal development and marketing research. We may also share the results with our affiliates, consultants, vendors and service providers.
We will retain in our files information you have requested to delete in some circumstances, such as to REsolve disputes, analyze programs and enforce our User Agreement. Furthermore, such prior information is never completely removed from our databases due to technical and legal constraints, including stored "back up" systems.
If you believe that you have received an unsolicited email from us, please contact our Privacy Department and we will investigate.
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